In the current situation of the coronavirus epidemic, people experiencing domestic violence are in a particularly difficult situation remaining in the place of residence with the perpetrators. The City of Warsaw constantly provides assistance to people experiencing violence, of course with appropriate procedures resulting from the introduction of the state of the epidemic in Poland.
In the interest of the safety of people using the assistance of non-governmental organizations that carry out tasks delegated by the City of Warsaw in the field of counteracting domestic violence as well as employees of the abovementioned organization, there have been changes in the organization of work in implemented assistance programs. Information on the possibility of contacting individual NGOs and obtaining a help in a telework form in various languages can be found in the following list:
• "Blue Line” nationwide emergency phone line for victims of domestic violence, phone 800 120 002 (available 24/7), the connection is free or send email to email@example.com. You can get psychological support, information about the laws and procedures in force in Poland, and facilities that provide assistance to people experiencing domestic violence. Available also in English, Russian and sign language via the Skype application,
• Warsaw's “Blue Line”, phone (22) 668 70 00 or send an email to firstname.lastname@example.org (working hours: Monday to Friday 12:00 (noon) - 6:00 p.m.), available also in sign language via the Skype application. If necessary, a translator will be provided in the language of the person experiencing violence,
• Women's Rights Center Foundation, phone +48 22 622-25-17, Monday to Friday: 9:00 AM to 5:00 PM, emegrency number 600 070 717 (available 24/7) or send email to email@example.com, available also in English,
• Feminoteka Foundation, tel. 888 88 33 88, open from Monday to Friday 8:00 am - 8.00 pm or send email to firstname.lastname@example.org, available also in English, there is also a special Avon Alert application https://avonalert.pl/, which women can also use outside of phone hours.
• MEDERI Foundation, tel. 505 576 189 or 22 111 00 36, open Monday to Friday at 9.00-15.00 or by e-mail: email@example.com; individual psychological consultations available also in English and French
Information on the assistance carried out by Social Assistance Ceneters available in the City of Warsaw in the situation of domestic violence during epidemia COVID-19
There is still a possibility to get help in the form of an intervention shelter:
• the Warsaw Center for Crisis Intervention (in short: WOIK), 6 Sierpnia 1/5 Street, tel. 514 202 619 (open 24 hours).
The WOIK Hostel can be used according to the existing rules. Receptions are preceded by a telephone consultation with a WOIK employee, which consists in recognizing the life and housing situation of the person applying for help in the form of shelter and the initial diagnosis justifying staying in the Hostel (meeting the requirements of the Act on social assistance).
In connection with the current situation caused by coronavirus, WOIK has adopted a procedure for preventing infection and preventing the spread of coronavirus, which applies to both WOIK employees and persons using the services of the institution. WOIK clients are kept informed about epidemic recommendations.
• Specialist Support Center for Victims of Domestic Violence (in short: SOW) classified address, tel. (22) 828 38 26, emergency telephone number: 600 07 07 17 (open 24 hours).
The unit is run by a non-governmental organization: Women's Rights Center Foundation.If an intervention shelter is used, the clients are required to have a 14-day quarantine (the facility has separate rooms).
• In addition, in the City of Warsaw there is a center that provides shelter for women with children: Support Center for Women with Minor Children and Pregnant Women "Etezja" at Chlubna 9A/9D Street, tel. 604 930 292 (open 24 hours).
Accommodation at the Center takes place at the request of the client based on the decision of the WCPR (Warsaw Family Support Center), issued after the documents have been completed by the district social assistance centers.
The Center adopted a procedure for dealing with the coronavirus epidemic. In addition, people admitted to the Center must complete a questionnaire regarding e.g. health status and contact with a suspected COVID-19 infection.